Director of Facilities Management

Acre is pleased to be working in partnership with CHANEL to identify their new Director of Facilities Management.

CHANEL holds a historic brand culture, codes, and values, with a clear vision and aligned priorities centered around being a human and purposeful employer.

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We are looking to hear from dynamic and experienced Property and Facilities Management experts to oversee and manage the operations of the CHANEL UK campus, which includes their global corporate and UK regional corporate offices, retail locations, and distribution center.

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This newly created role is a pivotal opportunity for an established professional with a proven track record in UK property management and facilities operations. As an instrumental senior partner to the business, you will ensure their physical spaces deliver the highest standards in operations to enhance their people's experience, support operational needs, and align with CHANEL's growth strategies, sustainability, risk and human rights commitments.

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You'll have the opportunity to:

• Oversee and manage all facilities operations across CHANEL's UK offices, retail stores, and distribution center, ensuring best-in-class service delivery.

• Partner with the design teams on capital projects, refurbishments, and store fit-outs to ensure they meet all requirements and brand standards once in operation.

• Develop and implement a strategic facilities management plan that aligns with CHANEL's growth, operational needs, and sustainability ambitions.

• Lead and mentor a team of up to 80 professionals across the property and facilities management teams, fostering a culture of excellence, collaboration, and continuous improvement.

• Manage key vendor relationships, ensuring service excellence, cost efficiency, and compliance with CHANEL's high standards.

• Ensure optimal maintenance and security of all CHANEL properties, guaranteeing safety, functionality, and premium aesthetics in every space.

• Monitor and control budgets, ensuring financial efficiency while maintaining the highest quality and service levels.

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You are:

• A proven leader with demonstrable experience in multi-site Facilities Management, Real Estate, or a related field-ideally within luxury, hospitality, or high-end retail.

• A strategic thinker with strong financial acumen, able to manage budgets and drive operational efficiencies.

• A passionate innovator, committed to sustainability, excellence, and human-centric design.

• A collaborative leader who thrives in a dynamic, fast-paced environment, inspiring teams and influencing stakeholders.

• A professional with an understanding of wider risk and Security Management.

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Why CHANEL?

• Impact: Be part of a company that prioritises sustainability, creativity, and social responsibility.

• Growth: Develop within a culture that invests in talent and fosters continuous learning.

• Exclusivity: Work in an environment where every detail is designed for excellence.

• Rewards & Wellbeing: Competitive rewards package, private healthcare, product discounts, cultural benefits, and more.

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Apply directly now and make your mark in an iconic house where heritage meets innovation. Reach out to Ben Flint at ben.flint@acre.com for more information.