Privacy Policy

Acre Resources LTD (The Company): Privacy Notice

We take your privacy very seriously. Please read this privacy notice carefully as it contains important information on who we are and how and why we collect, store, use, and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.

Who we are and what we do

Acre provides professional recruitment, executive search, contract and interim, and advisory services.

We collect, use, and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR). We are also subject to the EU General Data Protection Regulation (EU GDPR) in relation to services we offer to individuals and our wider operations in the European Economic Area (EEA).

Key terms

Acre, we, us, our

Acre Resources Ltd., Acre Resources Pte. Ltd., Acre Resources B.V., Acre Recruitment Inc.

You, your

Visitors to our website; current, former, and prospective clients, candidates, and third-party suppliers.

Our Data Privacy Manager

dataprotection@acre.com

Personal data

Any information relating to an identified or identifiable individual.

Special category
personal data

Personal data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs, or trade union membership.

Genetic data.

Biometric data (where used for identification purposes).

Data concerning health, sex life, or sexual orientation.

Data subject

The individual who the personal data relates to.

Personal data we collect about you

The personal data we collect about you depends on the particular services we provide to you. We will collect and use the following personal data about you:

Identity Data includes first name, last name, marital status, title, date of birth, and gender.
Contact Data includes email address, telephone number, and company details.
Recruitment Profile Data includes your CV/resume, employment history, education details, skills, qualifications, references, right to work documentation, psychometric testing results, professional online presence, your interests, preferences, and feedback, and any other information you choose to provide in your application.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data includes information about how you use our website and our recruitment services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below. If you do not provide personal data we ask for, it may delay or prevent us from providing services to you.

Special category personal data

We do not routinely collect any special category personal data (see above ‘Key terms’) about you.

Should we need to process such information, or information related to criminal convictions and offences, to provide you with our services, we will ensure we are permitted to do so under data protection laws, e.g.:

we have your explicit consent;
the processing is necessary to protect your (or someone else’s) vital interests where you are physically or legally incapable of giving consent; or
the processing is necessary to establish, exercise, or defend legal claims.

How your personal data is collected

We collect most of this personal data directly from you – in person, by telephone, text, or email, and/or via our website. However, we may also collect information:

from publicly accessible sources, e.g. Companies House;
directly from a third party, e.g. customer due diligence providers;
from a third party with your consent, e.g. your bank or building society;
from cookies on our website – for more information on our use of cookies, please see our Cookie Notice at https://acre.com/legal/cookie-notice; and
via our information technology (IT) systems, e.g. through automated monitoring of our website and other technical systems, such as our computer networks and connections, CCTV and access control systems, communications systems, and email and instant messaging systems.

How and why we use your personal data

Under data protection law, we can only use your personal data if we have a proper reason, e.g.

where you have given consent;
to comply with our legal and regulatory obligations;
for the performance of a contract with you or to take steps at your request before entering into a contract; or
for our legitimate interests or those of a third party.

A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own.

The table below explains what we use your personal data for and why.

What we use your personal data for	Our reasons
Providing services to you.	To perform our contract with you or to take steps at your request before entering into a contract.
Preventing and detecting fraud against you or us.	For our legitimate interest, i.e. to minimise fraud that could be damaging for you and/or us.
Conducting checks to identify our customers and verify their identity. Screening for financial and other sanctions or embargoes. Other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. under health and safety law or rules issued by our professional regulator.	Depending on the circumstances: to comply with our legal and regulatory obligations; and/or for our legitimate interests.
To enforce legal rights or defend or undertake legal proceedings.	Depending on the circumstances: to comply with our legal and regulatory obligations; and/or in other cases, for our legitimate interests, i.e. to protect our business, interests, and rights.
Gathering and providing information required by or relating to audits, enquiries, or investigations by regulatory bodies.	To comply with our legal and regulatory obligations.
Ensuring business policies are adhered to, e.g. policies covering security and internet use.	For our legitimate interests, i.e. to make sure we are following our own internal processes.
Operational reasons, such as improving efficiency, training, and quality control.	For our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you.
Ensuring the confidentiality of commercially sensitive information.	Depending on the circumstances: for our legitimate interests, i.e. to protect trade secrets and other commercially valuable information; and/or to comply with our legal and regulatory obligations.
Statistical analysis to help us manage our business, e.g. in relation to our financial performance, customer base, or other efficiency measures.	For our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you.
Preventing unauthorised access and modifications to systems.	Depending on the circumstances: for our legitimate interests, i.e. to prevent and detect criminal activity that could be damaging for you and/or us; and/or to comply with our legal and regulatory obligations.
Protecting the security of systems and data used to provide the services.	To comply with our legal and regulatory obligations. We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e. to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us.
Updating and enhancing customer records.	Depending on the circumstances: to perform our contract with you or to take steps at your request before entering into a contract; to comply with our legal and regulatory obligations; and/or for our legitimate interests, e.g. to make sure that we can keep in touch with our customers about existing services and new services.
Statutory returns.	To comply with our legal and regulatory obligations.
Ensuring safe working practices, staff administration, and assessments.	Depending on the circumstances: to comply with our legal and regulatory obligations; and/or for our legitimate interests, e.g. to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you.
Marketing our services to: existing and former customers; third parties who have previously expressed an interest in our services; third parties with whom we have had no previous dealings.	For our legitimate interests, i.e. to promote our business to existing and former customers.
External audits and quality checks, e.g. for ISO or Investors in People accreditation and the audit of our accounts to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above.	Depending on the circumstances: for our legitimate interests, i.e. to maintain our accreditations so we can demonstrate we operate at the highest standards; and/or to comply with our legal and regulatory obligations.
Sharing your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering, or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary.	Depending on the circumstances: to comply with our legal and regulatory obligations; or in other cases, for our legitimate interests, i.e. to protect, realise, or grow the value in our business and assets.

What we use your personal data for

Our reasons

Providing services to you.

To perform our contract with you or to take steps at your request before entering into a contract.

Preventing and detecting fraud against you or us.

For our legitimate interest, i.e. to minimise fraud that could be damaging for you and/or us.

Conducting checks to identify our customers and verify their identity.

Screening for financial and other sanctions or embargoes.

Other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. under health and safety law or rules issued by our professional regulator.

Depending on the circumstances:

to comply with our legal and regulatory obligations; and/or
for our legitimate interests.

To enforce legal rights or defend or undertake legal proceedings.

Depending on the circumstances:

to comply with our legal and regulatory obligations; and/or
in other cases, for our legitimate interests, i.e. to protect our business, interests, and rights.

Gathering and providing information required by or relating to audits, enquiries, or investigations by regulatory bodies.

To comply with our legal and regulatory obligations.

Ensuring business policies are adhered to, e.g. policies covering security and internet use.

For our legitimate interests, i.e. to make sure we are following our own internal processes.

Operational reasons, such as improving efficiency, training, and quality control.

For our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you.

Ensuring the confidentiality of commercially sensitive information.

Depending on the circumstances:

for our legitimate interests, i.e. to protect trade secrets and other commercially valuable information; and/or
to comply with our legal and regulatory obligations.

Statistical analysis to help us manage our business, e.g. in relation to our financial performance, customer base, or other efficiency measures.

For our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you.

Preventing unauthorised access and modifications to systems.

Depending on the circumstances:

for our legitimate interests, i.e. to prevent and detect criminal activity that could be damaging for you and/or us; and/or
to comply with our legal and regulatory obligations.

Protecting the security of systems and data used to provide the services.

To comply with our legal and regulatory obligations.

We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e. to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us.

Updating and enhancing customer records.

Depending on the circumstances:

to perform our contract with you or to take steps at your request before entering into a contract;
to comply with our legal and regulatory obligations; and/or
for our legitimate interests, e.g. to make sure that we can keep in touch with our customers about existing services and new services.

Statutory returns.

To comply with our legal and regulatory obligations.

Ensuring safe working practices, staff administration, and assessments.

Depending on the circumstances:

to comply with our legal and regulatory obligations; and/or
for our legitimate interests, e.g. to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you.

Marketing our services to:

existing and former customers;
third parties who have previously expressed an interest in our services;
third parties with whom we have had no previous dealings.

For our legitimate interests, i.e. to promote our business to existing and former customers.

External audits and quality checks, e.g. for ISO or Investors in People accreditation and the audit of our accounts to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above.

Depending on the circumstances:

for our legitimate interests, i.e. to maintain our accreditations so we can demonstrate we operate at the highest standards; and/or
to comply with our legal and regulatory obligations.

Sharing your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering, or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary.

Depending on the circumstances:

to comply with our legal and regulatory obligations; or
in other cases, for our legitimate interests, i.e. to protect, realise, or grow the value in our business and assets.

How and why we use your personal data – in more detail

More details about how we use your personal data and why are set out in the table below.

Purpose	Processing operation	Lawful basis relied on under the UK GDPR and EU GDPR	Relevant categories of personal data
Communications with you not related to marketing, including about changes to our terms or policies or changes to the services or other important notices (other than those addressed above).	Addressing and sending communications to you as required by data protection laws, i.e.: the UK GDPR or Data Protection Act 2018; the EU GDPR.	Processing is necessary for compliance with a legal obligation to which we are subject (Article 6(1)(b)).	Your name, address and contact information, including email address, telephone number, and company details.
As above.	Addressing and sending communications to you about changes to our terms or policies or changes to the services or other important notices.	Our legitimate interests (Article 6(1)(f)), which is to be as efficient as we can so we can deliver the best service to you.	Your name, address and contact information, including email address, telephone number, and company details.

Purpose

Processing operation

Lawful basis relied on under the UK GDPR and EU GDPR

Relevant categories of personal data

Communications with you not related to marketing, including about changes to our terms or policies or changes to the services or other important notices (other than those addressed above).

Addressing and sending communications to you as required by data protection laws, i.e.:

the UK GDPR or Data Protection Act 2018;
the EU GDPR.

Processing is necessary for compliance with a legal obligation to which we are subject (Article 6(1)(b)).

Your name, address and contact information, including email address, telephone number, and company details.

As above.

Addressing and sending communications to you about changes to our terms or policies or changes to the services or other important notices.

Our legitimate interests (Article 6(1)(f)), which is to be as efficient as we can so we can deliver the best service to you.

Your name, address and contact information, including email address, telephone number, and company details.

Marketing

We may use your personal data to send you updates (e.g. by email, text message, telephone, post, or social media channels) about our services, including exclusive offers, promotions, or new services.

We have a legitimate interest in using your personal data for marketing purposes (see above ‘How and why we use your personal data’). This means we do not usually need your consent to send you marketing information. Where this is not the case, we will always ask for your consent.

In all cases, you have the right to opt out of receiving marketing communications at any time by:

contacting us at marketing@acre.com; or
using the ‘unsubscribe’ link in emails.

We may ask you to confirm or update your marketing preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.

We will always treat your personal data with the utmost respect and never sell it to other organisations for marketing purposes.

Who we share your personal data with

We routinely share personal data with:

third parties we use to help deliver our services to you, e.g. providers of our finance system, IT service providers including cloud service providers such as data storage platforms, shared service centres, and financial institutions in connection with invoicing and payments;
companies providing services for money laundering checks and other crime prevention purposes and companies providing similar services, including financial institutions and credit reference agencies;
other third parties we use to help promote our business, e.g. marketing services, agencies and events companies;
third parties approved by you, or third-party payment providers; and
our banks.

We only allow those organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We ensure all outsourcing providers operate under service agreements that are consistent with our legal obligations.

We or the third parties mentioned above may occasionally also share personal data with:

our and their external auditors, e.g. in relation to the audit of our or their accounts, in which case the recipient of the information will be bound by confidentiality obligations;
our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations;
law enforcement agencies, courts, tribunals, and regulatory bodies to comply with our legal and regulatory obligations; and
other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, or asset sale, or in the event of our insolvency – usually, information will be anonymised but this may not always be possible and the recipient of any of your personal data will be bound by confidentiality obligations.

If you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ below).

Where your personal data is held

Personal data may be held at our premises and those of our third-party agencies, service providers, representatives, and agents as described above (see ‘Who we share your personal data with’).

Some of these third parties may be based outside the UK. For more information, including on how we safeguard your personal data when this occurs, see ‘Transferring your personal data abroad’ below.

How long your personal data will be kept

We will not keep your personal data for longer than we need it for the purpose for which it was collected or as required by law.

If you no longer have an account with us or we are no longer providing services to you, we will usually delete or anonymise your account data after seven years.

Following the end of the relevant retention period, we will delete or anonymise your personal data.

Transferring your personal data abroad

It is sometimes necessary for us to transfer your personal data to countries outside the UK and EEA. This may include countries which do not provide the same level of protection of personal data as the UK or EEA.

We will transfer your personal data outside the UK and EEA only where:

the UK government or European Commission has decided the recipient country ensures an adequate level of protection of personal data (known as an adequacy decision); or
there are appropriate safeguards in place (e.g. standard contractual data protection clauses published or approved by the relevant data protection regulator), together with enforceable rights and effective legal remedies for you; or
a specific exception applies under data protection law.

You can contact us (see ‘How to contact us’ below) if you would like a list of countries benefiting from a UK or European adequacy decision or for any other information about protection of personal data when it is transferred abroad.

Your rights

You have the following rights, which you can exercise free of charge:

Access

The right to be provided with a copy of your personal data.

Rectification

The right to require us to correct any mistakes in your personal data.

Erasure (also known as the right to be forgotten)

The right to require us to delete your personal data – in certain situations.

Restriction of processing

The right to require us to restrict processing of your personal data - in certain situations, e.g. if you contest the accuracy of the data.

Data portability

The right to receive the personal data you provided to us, in a structured, commonly used, and machine-readable format and/or transmit that data to a third party - in certain situations.

To object

The right to object:

at any time to your personal data being processed for direct marketing (including profiling);
in certain other situations to our continued processing of your personal data, e.g. processing carried out for our legitimate interests unless we demonstrate compelling legitimate grounds for the processing which override your interests or for establishing, exercising, or defending legal claims.

Not to be subject to automated individual decision making

The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.

The right to withdraw consent

If you have provided us with a consent to use your personal data, you have a right to withdraw that consent at any time.

You may withdraw consents by contacting us (see ‘How to contact us’ below).

Withdrawing consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn, or if we use your personal data: a) to comply with our legal and regulatory obligations; b) for the performance of a contract with you or to take steps at your request before entering into a contract; or c) for our legitimate interests or those of a third party.

If you would like to exercise any of those rights, please:

contact us to request a link to a data subject request form (see ‘How to contact us’ below); and
provide enough information to identify yourself (e.g. your full name and email address) and any additional identity information we may reasonably request from you; and
let us know what right you want to exercise and the information to which your request relates.

Keeping your personal data secure

We have implemented appropriate technical and organisational measures to keep your personal data confidential and secure from unauthorised access, use, and disclosure. We limit access to your personal data to those who have a genuine business need to access it. Those processing your personal data will do so only in an authorised manner and are subject to a duty of confidentiality. Our IT support service provider is ISO 27001 certified, which means they follow top industry standards for information security.

We require our business partners, suppliers, and other third parties to implement appropriate security measures to protect personal data from unauthorised access, use, and disclosure.

We also have procedures to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are required to do so.

How to complain

Please contact us if you have any queries or concerns about our use of your personal data (see ‘How to contact us’ below). We hope we will be able to resolve any issues you may have.

You may also have the right to lodge a complaint with the Information Commissioner (the UK data protection regulator) and/or the relevant supervisory authority in your jurisdiction. Please contact us if you would like further information.

Changes to this privacy notice

This privacy notice was published on 01 December 2012 and last updated on 21 March 2025.

We may change this privacy notice from time to time. When we do, we will publish the updated version on our website, and ask for your consent to the changes if legally required.

Updating your personal data

We take reasonable steps to ensure your personal data remains accurate and up to date. To help us with this, please let us know if any of the personal data you have provided to us has changed, e.g. your surname or address - see ‘How to contact us’ below.

How to contact us

You can contact us by post, email, or telephone if you: have any questions about this privacy notice or the information we hold about you; want to exercise a right under data protection law; or want to make a complaint.

Our contact details	Our European representative contact details
Acre Resources, Chancery House, Chancery Lane, London, WC2A 1QS	Acre Resources, Chancery House, Chancery Lane, London, WC2A 1QS
dataprotection@acre.com	dataprotection@acre.com
+44 020 7400 5570	+44 020 7400 5570

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