The position is based remotely and requires significant time zone overlap with Europe, and good overlap with North and Latin America.
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| Location | Geneva |
| Job-type | Permanent |
| Salary | €DOE |
| Reference | ACRE-12934 |
As mining and metals become increasingly critical to the global supply chain and the energy transition, responsible production and sustainable development are essential to meeting growing demands. The Copper Mark is working with companies throughout the copper value chain to enable them to meet the demands for responsible production practices, supporting sustainable development and mitigating environmental degradation to the benefit of local communities, customers, and consumers.
Participation in the Copper Mark Assurance Framework is expected to grow significantly in the second phase of operation, as eligibility expands to the full copper value chain as well as additional metals. The purpose of this role is to support the day-to-day operations of the Assurance Framework through that growth while maintaining credibility, quality, and timeliness.
The Assurance Framework houses the core activities of The Copper Mark, including the assurance process, training program, assessor management, and grievance mechanism. It draws from the Copper Mark standards, and feeds into the monitoring and evaluation, communications, and outreach activities. The Operations Manager - Assessors and Supply Chain is a project management and relationships management role. The ideal candidate is self-motivated, highly organized and enjoys working in a fast-paced environment.
In this role, you will:
Lead day-to-day operations of the Joint Due Diligence Standard assurance process, including participant onboarding, quality reviews, and technical assistance.
Oversee assessor management, including recruitment, training, and performance monitoring.
Develop and deliver training materials on the Joint Due Diligence Standard.
Manage confidential data securely and contribute to continuous process improvement.
Resolve stakeholder issues and drive customer satisfaction.
Support other workstreams as needed.
Experience and Qualifications:
Strong project management skills with experience in social compliance auditing and assurance frameworks.
Excellent communication and stakeholder engagement skills.
Proven ability to implement and manage processes effectively.
Understanding of voluntary sustainability schemes and the OECD Due Diligence Guidance.
Knowledge of ESG issues in minerals and metals supply chains.
The position is based remotely and reports to The Copper Mark Executive Director. The position requires significant time zone overlap with Europe, and good overlap with North and Latin America.
This is a great opportunity to play a key role in supporting Copper Mark participants to identify and make on-the-ground changes to their operations. Covering all major environmental, social and governance issues, you can support efforts to ensure participants prevent, mitigate and remedy adverse impacts on people and the environment and contribute positively to the communities in which they operate.
