Social Sustainability Manager

An exciting opportunity to join the Social Sustainability team in a well established financial services insitution during an exciting phase of growth and development.

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They are looking for a Social Sustainability Manager who has deep expertise in research (including methodology development), survey design, data engineering, analysis, interpretation and reporting. This individual will be adept at manipulating large data sets to help set strategy, advise decision-making, deliver process improvements and handle performance.

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The role supports a portfolio of activity designed to improve access to finance and skills support for underserved business communities across different socio-demographic segments, as well as supporting the firm build its organisational capability in meeting future external broader social sustainability reporting standards in line with CSRD guidelines that maximise socio-economic benefit.

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This individual will be responsible for the following:

• Acting as a data, research and reporting subject matter authority by maintaining an in-depth understanding of social sustainability data and insights.

• Analysing socio-demographic data alongside other transactional, behavioural and attitudinal data to unearth new insights for use in the decision-making process. Evaluating market trends, building compelling reports and delivering presentations to colleagues.

• Providing data-driven insights across socio-economic priorities and under-served business owner communities and marrying those with strategic drivers.

• Developing data tools and dashboards to support the targeting of underserved business communities across socio-demographic segments with financing and skills support programmes.

• Working with internal and external partners to craft, build and continuously evolve a social sustainability performance measurement framework. Developing appropriate methods of data capture to improve Client recording and minimise reputational or bias-related risks.

• Running a budget used to develop new research projects and improve our internal capability to collect client data.

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Key requirements for this role:

• Data analysis and engineering experience -strong proficiency using tools such as Excel, Power BI and Gen AI solutions, able to demonstrate extensive experience working optimally to engineer and analyse large datasets.

• Familiar with Agile methods, Excel, and able to navigate large complex data sets and carry out data modelling.

• Research/Insight/Data/Client Experience -conversant with research methodologies and customer-centric focus in design of data capture initiatives.

• Able to see the bigger picture and understand the strategic imperatives across the portfolio of activity within the context of socio-economic challenges and commercial focus areas, converting this into an effective social data strategy

• Diplomatic and collaborative yet ambitious and outspoken, aware of internal/external customer needs and tailoring approach to handle conflicting requirements.

• Able to produce reports/presentations and communications that convert sophisticated ideas/data in a simple and meaningful way.

• Passionate about harnessing your data & insights engineering and analysis expertise, you'll accelerate purpose driven social sustainability performance with a focus on commercial outcomes.

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Apply now if you are an analytical individual who is able to turn analysis into executive insights and if you are interested to work for a purpose led financial services institution. For more information on this role, please contact Georgina Sell (georgina.sell@acre.com).